How Rattle Tech Chatbot Transform ITSM Working Flows?

Nowadays our digital world is turning into robot world, yes! how chatbots can help your IT staffs to complete tasks in a fraction of the time, through an easy-to-use, and conversational interface? We, Rattle Tech build ITSM chatbots that act as proactive, 24/7 virtual assistants, helping to make the service process less complicated, less labor [...]

How Chatbot Revolutionizes ITSM Help Desk?

In our current digital world, people are at ease when it comes to usage of conversational AI and virtual assistants to do everything from booking their flight tickets to setting up an appointment with a doctor. Yet, despite this consumer-driven craze, one industry that is left largely in the dark is the IT help desk. [...]